Charter Communications adding jobs in Rochester

Originally appears in KIMT
By DeeDee Stiepan
October 6, 2015

ROCHESTER, Minn. – Charter Communication’s Rochester office will be hosting job fairs to help fill about 70 customer service positions at the local call center.

The company says they plan to grow and invest in the Med City location. Anyone who is interested can swing by the office off of Bandel Rd. NW on Tuesdays from 11am to 7pm.

“You’ll take a test that will test your ability to handle customer calls, as well as go through some other types of simulations and then have a in person interview with one of our supervisors,” says Vice President of Customer Care Operations, Mark Akason.

Charter is holding the job fair to coordinate with National Customer Service Week. Throughout the week, they are holding special events in celebration of those employees who work with customers on a daily basis.

“We want to recognize them and say thank you because what they do is hard. Talking to customers everyday helping them with their product, helping them with their issues, it can be hard but also very fulfilling,” adds Akason.

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