Originally appears in WKYC.com
October 9, 2015
The company is looking to fill full-time customer service positions in its Cleveland office.
CLEVELAND — Time Warner Cable will increase its customer service workforce by more than 30 jobs in the next month.
The company is looking to fill full-time customer service positions in its Cleveland office. It will hold a job fair on Oct. 12 from 11 a.m. to 2 p.m at 15305 NEO Parkway in Garfield Heights.
Candidates attending the job fair will have the opportunity to meet with customer care leaders to assess the company, learn about hours, pay and training.
“Time Warner Cable’s decision to expand new job opportunities in the area is a win win for our community,” State Rep. Janine Boyd said. “This announcement means a boost to our economy, new products and services for consumers to explore and most importantly, jobs and career opportunities for residents.”
Time Warner Cable issued a statement with a job description as follows:
“Customer service representatives assist residential customers with all aspects of cable services including billing, repair, technical support, troubleshooting, sales and other inquires in a high-volume, fast-paced call center. Exceptional customer service is required. Qualified applicants need a minimum of six months in customer service; proven sales, effective computer and good communication skills.”
Applicants must apply online here.